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How to use the Dell Wireless WLAN Card Utility Diagnostics. Dell DW WLAN Card Utility Diagnostics. Hardware Diagnostics. Connection Diagnostics. Network Administrator Tests and Event Log. Article Summary: This article contains instructions for using the Dell DW WLAN Card Utility diagnostics. Card Utility Diagnostics.
If you are using the Dell DW (Dell Wireless) WLAN Card Utility, there are built- in diagnostics that may assist with troubleshooting and performance testing. When the utility is open, there is a tab at the top labeled Diagnostics. From the utility's Diagnostics tab, you can perform the following tests: NOTE: DW (Dell Wireless) WLAN Card Utility is a part of the drivers for the Dell Wireless series of Wireless Network Adapters. DW1. 50. 1 etc. Run hardware tests to determine if your wireless network adapter is functioning properly. Run connection tests to verify that you are able to access the Internet. If the Congestion button is available, you can display an analysis of the amount of congestion and interference on your network.
This article provides instructions for using the diagnostics in the DW WLAN Card Utility application. Back to Top. You can use the DW WLAN Card Utility diagnostics to run hardware tests. Some of these features may be blocked by your network administrator, or may not be supported by the individual WLAN Card. The options will be "grayed out" in the utility in this case. If you are having issues accessing these tests, please see your network administrator. Below you will find instructions, explanations and visual references for the hardware diagnostics. Hardware Diagnostics.
How to use the Dell Wireless WLAN Card Utility Diagnostics. Table of Contents: Dell DW WLAN Card Utility Diagnostics; Hardware Diagnostics; Connection Diagnostics. Internet Website Domain name ping (determines if your computer is able to connect to the Internet using a domain name as the address) For a visual reference of the instructions above, please see figures 2 and 3. Figure 2. Figure 3. Back to Top.
Connecting to a wireless network using the Dell Wireless Utility. SUPPORT for. Home; Business; Support for Home. for Business; Twitter; Facebook; Youtube; DOWNLOADS; MyNETGEAR; COMMUNITY; CONTACT US; NETGEAR. Dell wireless adapters do not connect to the wireless network with these settings because this is a vendor specific proprietary feature. Click OK. Click OK. Document Type: Knowledge Base > Generic Articles > General Information. DELL WIRELESS WLAN UTILITY INSTRUCTIONS. for. Dell laptops with, for example, a built-in Dell Wireless 1350 WLAN Mini-PCI Card. 1) Double-click on the tiny icon in the lower right-hand corner of the screen (near the clock) that has four vertical bars on it: This is the Dell Wireless WLAN [Configuration] Utility. Note: WLAN stands for 'Wireless Local Area Network.'. I used the Dell Wireless connection utility and tried setting up a manual connection by putting in the ssid and what type of protection but it still would not accept the passcode as being a WPA. I had tried using the 'How to connect to a wireless printer to a wireless network' page prior to my. Internet, Wireless Forum > Dell V305W wireless printer - not connecting. Shop > Home & Home Office > Small & Medium Business > Large Business > Public Sector > Partners; Support > Drivers. Using the Dell Wireless Utility. written by: Regina Woodard•edited by: M.S. Smith•updated. The program allows for users to find and connect to wireless networks that are in the area, configure wireless networks. I Forgot My WiFi Router Security Key! Configuring a Linksys Router Settings; How to Configure a Wireless Repeater; Home Made Wireless Signal Booster.
Click on the Diagnostics tab at the top Choose Hardware Diagnostics from the Diagnostics dropdown Choose the tests you would like to run from the Synopsis box (see below for more information on each test) Click on Run on the right- hand side NOTE: The network connection is lost when you run the hardware tests. When the test run is over, your network connection is automatically restored.
If your adapter fails any of the hardware tests, you should contact technical support. The different hardware tests you can run include: Control Registers (evaluates the read and write capabilities of the WLAN adapter registers)SPROM Format Validation (verifies the content of the SPROM by reading a portion of the SPROM and computing the checksum)Memory (determines if the internal memory of the WLAN adapter is functioning properly)Interrupt (verifies that the NDIS driver is able to receive interrupts from the network controller)DMA and Loopback (verifies that the NDIS driver is able to send packets to and receive packets from the network controller)For a visual reference of the instructions above, please see figure 1. Figure 1. Back to Top. If the WLAN Card passes all of the hardware tests, but the system is still having issues with a connection, the next step is to use the connection diagnostics. Below you will find instructions, explanations and visual references for the connection diagnostics.
Connection Diagnostics. Click on the Diagnostics tab at the top Choose Connection Diagnostics from the Diagnostics dropdown Choose the tests you would like to run from the Synopsis box (see below for more information on each test) Click on Run on the right- hand side The different connection tests you can run include: Radio (determines if the radio on your wireless adapter is enabled or disabled)Association (determines if your computer has been associated to the wireless router/AP for the network)Authentication (determines if your computer has been authenticated by the wireless router/AP for the network)Local IP address (determines if your computer has been assigned an IP address)Gateway IP ping (determines if the wireless router/AP for the network is available and working)Internet IP ping (determines if your computer is able to connect to the Internet using an Internet IP address)DNS IP ping (determines if a DNS server is reachable)Internet Website Domain name ping (determines if your computer is able to connect to the Internet using a domain name as the address)For a visual reference of the instructions above, please see figures 2 and 3. Figure 2. Figure 3. Back to Top. There are additional tools in the diagnostic tab intended for network administrators. These are the CCX Client Diagnostics, Congestion Analysis and Event Logs. The Event Log will keep a record of your wireless network events.
You can access the Event Log from the Diagnostic Tab in the utility. There should be a button on the right (just below Congestion) titled Log. Examples of wireless network events that are logged include: Initiation of user session. Connecting to a network.
Disconnecting from current network. Authentication mode being used. Driver status. Supplicant status. New wireless device available. Initializing wireless state machine. The CCX Client Diagnostics will put your wireless adapter into a special mode that allows a Cisco compatible e. Xtension- powered network infrastructure to run a series of diagnostic tests on your network connection.
You can get to this tool from the Diagnostics Tab in the utility by choosing CCX Client Diagnostics from the diagnostics dropdown menu. This tool is intended for network administrators and a visual of this test can be seen in figure 4. Figure 4. The Congestion Analysis will allow a network administrator to view congestion on certain channels. This will allow for the option to change to a less congested channel, if possible. You can access this from the Diagnostic Tab in the utility. There should be a button on the right (just above Log) that says Congestion. A visual of the congestion analysis screen can be viewed in figure 5.
Figure 5. Back to Top.
Using the Dell Wireless WLAN Utility. Using the Dell Wireless Utility The wireless utility can easily be reinstalled via either the disk that came with the original packaging components or by going to the Dell support page. There are three options for what you use your computer for - home/home office, small - large business, and enterprise - choosing one will take you to the area where you can choose your computer and then be taken to a drivers & download page. The user guide for the wireless utility can also be found with the original packaging (going to the help portion of the program brings up the guide) or it can be viewed within Dell's documentation area.
The wireless utility should pick up the networks that are in your surrounding area. In the lower right portion of the task bar, you will see the familiar wireless bars and a pop up that may say local area networks have been found. Click on that message to be presented with the Dell wireless utility welcome screen. You can also go through the Start menu and All Programs to find it as well. If your network has been found, you just need to select it, enter in any information required (such as the password), and then select OK. You should then be connected. If you do not see your network, you can use the utility to 'add' it or any others that you wish to be connected to.